Leading Solution for
Key Capabilities
Click on the sign below to learn more about each module.
Incident/Complaint Management
- This feature allows staff and patients to submit incidents and/or complaints via the web or mobile application.
This tool streamlines the process and guarantees timely capturing, review and resolution of incidents and complaints. This unique feature helps to address issues in real time and fosters a culture of continuous improvement, safety and regulatory compliance.
Investigation
Rejected
Reviewer can reject investigation to claim additional information.
Review
Completed
Once investigation completed, system archives incident report.
Pending
Review
System tracks all incidents reports waiting for review.
Under
Investigation
Staff completes investigation to document details of incident.
Scheduling
- This feature in CLISTAHR enables patient-centered scheduling using algorithms that match patient and staff preferences.
By matching patient and staff preferences, quality care and satisfaction are enhanced. Additionally, the feature supports scheduling conflict resolution and dynamic resource allocation.
Matching Preferences
| Patient | Staff |
Smoker | Comfortable working with a smoker |
Bedbound | Comfortable working with bedbound clients |
Ostomy care required | Comfortable with ostomy care |
Commode or bedpan in use | Comfortable using commode or bedpan |
Need assistance with cooking | Comfortable cooking for other |
Male | Comfortable working males |
Match Score: 100%
Human Resources
- The Human Resources feature is an essential component of daily operations and is designed to streamline employee management and support regulatory compliance.
It enables agencies to manage recruitment, credentialing, and staff performance, ensuring that your workforce is aligned with your organizational goals. With intuitive tools for tracking attendance, compliance with policies and procedures, and maintaining comprehensive employee records, agencies can oversee and track compliance with regulatory requirements in real-time.
5 Staff with Compliance Issues
| Staff | Issue | |
| Daily Edwards | In-Service Training is not completed | |
| Colby Knapp | License is about to expire | |
| Nathan Brady | Certificate is about to expire | |
| June Harrell | Annual Evaluation is missing | |
| Dario Nelson | First Aid Card is missing |
Broadcast
- The Broadcast feature is an essential tool for effective communication within your organization.
It empowers agencies to quickly disseminate important information to staff and patients. With the use of SMS and alerts (emails), agencies can ensure that information is shared with stakeholders in a timely manner.
Electronic Visit Verification
- The EVV feature is designed to accurately document in-home care services.
It ensures that every patient visit is recorded with precise details, including time, location, and service provided. This feature allows agencies to track non-compliance, including missed visits and failed start in real-time. Consequently, compliance with local, state and federal regulations is assured. Importantly, the feature improves revenue generation.
Missed
Be aware of missed visits
Completed
Always up to date information about completed visits.
In Progress
Track visits in progress in real time
Upcoming
Plan upcoming visits
Clinical
- With the incorporation of current evidence-based guidelines, the feature enables quality, timely and accurate clinical documentation.
This feature assures instant coordination of care among providers, including primary care provider, specialists, facilities, case management, payers and agency staff. Providers, as applicable, will receive real-time notification when a reportable and serious reportable event occurs. Unique to the software is the incorporation of behavioral health screening tools, including suicidal ideation. Importantly, agencies will receive real-time notification of non-compliance such as missed visits, expiring prior authorizations, and plans of care among others. Importantly, this feature supports regulatory compliance and improves overall patient outcomes by providing a centralized hub for all clinical data.
Clinical Features
Plans of Care | Progress Notes |
Medication Administration | Comprehensive Assessments |
Care Coordination | Physician Orders |
Supervisory | Change of Condition Notification |
Patient Satisfaction Survey | Mental Health Screening |
Billing
- The Billing feature is designed to streamline the management of patient invoices, insurance claims, and other payment records.
It simplifies the billing process, reducing manual errors and administrative delays. Through interface with the major clearinghouse, agencies can submit claims to Medicare, Medicaid managed care organizations and almost every private insurance. This ensures timely tracking and resolution of unpaid claims.
Claim Status Tracking
| Claim # | Billed | Paid |
| AV12454353 | ||
| AS46477676 | ||
| ZE123345345 | ||
| TS445644767 | — | |
| WE65546446 | ||
| CX987879879 | — |
Revenue Reconciliation
- The payroll feature is designed to automate and streamline your agency’s payment processes.
By aggregating data from HR, EVV, and clinical modules, it ensures accurate and timely payroll management for all agency staff. Agencies can effortlessly process payrolls, manage deductions, and generate detailed payroll reports with ease.
Profit & Loss
Income
Spending
Mobile Apps
Time tracking app for clinical staff.
Seamless payroll integration.
Time Tracking with GPS
Log work hours accurately with built-in GPS, ensuring precise location-based time entries.
Leave Request
Easily submit leave requests directly from the app.
Certificates & IDs Management
Securely store and manage important certifications and IDs for quick access.
Notifications
Receive real-time updates on schedule changes, approvals, and other essential alerts.
Personal Payroll
Track your hours and earnings with transparent, easy-to-understand payroll insights.
Scheduling Preferences
Customize your work schedule to align with your personal and professional needs.
Frequently
Asked Questions
Check out our FAQs for quick responses to the most commonly asked questions.
Clistahr is a comprehensive solution specifically designed for home healthcare agencies in the United States. It seamlessly integrates critical operational modules—including Clinical, HR, EVV, Scheduling, Broadcast, Billing, Payroll, and Incident Reporting—into one unified platform.
- Guarantees state and CMS survey compliance. It is a must for compliance with EPD Waiver regulations.
- Comprehensive, including billing, payroll, clinical documentation, EVV, HR, and incident management/reporting.
- Easy on-boarding process.
- Ability to send and receive faxes.
- The most precise GPS tracking system helps mitigate fraud.
- Users can update personnel records, request leave, submit incident reports via the app. No more office visits.
Clistahr is designed to be fully HIPAA compliant, ensuring that sensitive patient data is securely managed and protected at all times. Our platform rigorously adheres to HIPAA guidelines, giving home healthcare agencies peace of mind while maintaining the highest standards of data privacy and regulatory compliance.
Clistahr offers a full suite of features designed specifically for home healthcare agencies, including integrated modules for Clinical, HR, EVV, Scheduling, Broadcast, Billing, Payroll, and Incident Reporting. Additionally, the platform provides real-time analytics, streamlined workflows, and robust HIPAA-compliant security measures to help agencies operate efficiently and securely.
- The software ensures compliance with EVV mandate by tracking who has not clocked-in or has difficulties clocking-in via the real-time (dashboard).
- The software ensures that you are notified of expiring authorization.
- The software notifies the user of expiring HR documents and forms.
- The software ensures tracking of clinical assessments, including plan of care.
- The software ensures person-centered staffing (staffing match based on patient/staff preferences).
- From EVV and clinical documentation to billing and payroll in the platform.
- Patient portal allows easy access to their documents.
- Monitor accrual revenue and expenses and in real-time.
- Enable electronic communication with other providers (PCP, specialists, case managers, payers, SNF, other agencies, etc.).
Yes, Clistahr is designed with an intuitive, user-friendly interface that caters to individuals with limited technology experience. The platform features guided workflows and clear navigation, ensuring that every user can access essential tools and functionalities with ease.
Yes, technical support is available for Clistahr users who need assistance. Locally based (Columbia, MD) and support available 24/7.
Yes, Clistahr is fully compatible with multiple devices, including smartphones and tablets. The platform is designed to provide a seamless experience across different screen sizes and operating systems, ensuring you have access to essential features wherever you are.
Designed to meet the needs of small, medium, and large agencies alike, our pricing model is as flexible as our platform. Whether you’re a boutique agency looking for a lean solution or a large-scale provider requiring a comprehensive suite of features, we have tailored options that fit your specific needs and budget. Reach out to our sales team for personalized pricing details and discover how Clistahr can be adapted to your unique operational requirements.
Yes, CLISTAHR is fully customizable to fit the unique needs of your agency or company. Our platform is designed with flexibility in mind, allowing you to tailor modules, workflows, and features to align perfectly with your operational requirements and goals. Whether you need specific adjustments in scheduling, billing, or clinical documentation, our team works closely with you to implement solutions that enhance efficiency and improve patient care.